Support and FAQ’s

    If you have any questions or require support, please take a look at some of our frequently asked questions below. If your questions are still unanswered please give in contact via the form to the left which we aim to answer within 48 hours or contact us on 01245 984548.

    What is the cut off time for next day delivery?

    All orders made before 14.00 UK time will be dispatched the same day.

    What is your returns policy?

    We offer 28 day returns for products in their original condition. We can either exchange or refund depending on your preference.

    What is your returns address?

    If you would like to return your order, please return the item to:
    Stable Outfitters Limited
    Saxon House
    27 Duke Street
    Chelmsford
    CM1 1HT

    What payment methods do you take?

    We use a secure payment gateway to take Mastercard and Visa transactions while also offering Klarna and Paypal.

    How long does a return take?

    If you decide that the products you ordered are not for you please return the items and we will aim to get your refund processed within 7 days of receiving the return. The lead time will be determined by current ordering and return levels.